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This page displays an up-to-date listing of changes to our customer support web. We'll also place notices here regarding product updates, scheduled releases, or problems and work-arounds that may affect all customers. 

Wednesday, May 19th 2004

  • Two new pages have been added to this site.  First we added a webpage to show TA's who need to setup course webpages how to do this.  We also included a lot of useful links and resources.  Next we added a webpage that provides information about Viruses and Spyware.  

Thursday, April 22nd 2004

  • Access to the "sysinfo" website has been changed so that it can only be viewed from computers located on Campus.  This was done to try and restrict the information we provide to people off Campus.

Thursday, April 2nd, 2004

  • The AeMES mail server is being shut down to all local email accounts.  We are switching all our email services over to Gatorlink.  Because of this, on March 15th we will stop NFS mounting the mail spool filesystem to other computers.  More details to come when they are available.

Friday, August 1st, 2003

  • The domain names used by our Department prior to the merger (aero.ufl.edu and me.ufl.edu) are no longer valid domain names.  These domain names should not be used any longer anywhere in our Department.  If you use them, your computers may not work properly.  See this page for details.

Thursday, April 3rd, 2003

  • Web statistics was added to the "sysinfo" homepage.  

Tuesday, March 18th, 2003

  • A new page has been posted that outlines the use of copyrighted software when you purchase a single copy from a vendor.  It also addresses the use of programs such as Kazaa, WinMX and other Napster like programs. Click on this link for details

Wednesday, March 12, 2003

  • Several buildings within our Department have been officially renamed.  We will try to start using the new names.  Here are the changes.

    Old Official Name Also Known As

    Building Number

    New Official Name Also Know As
    Engineering Science Building Aerospace Building or Aero 725 Mechanical and Aerospace Building A MAEA
    Mechanical Engineering Building MEB 720 Mechanical and Aerospace Building B MAEB
    Building 183 MEAL 183 Mechanical and Aerospace Building C MAEC

Saturday, March 8th, 2003

  • The AeMES computer crashed due to the heat in Aero 330.  We are working to get some additional air conditioning in that room.

Thursday, March 6th, 2003

  • The AeMES computer crashed at about 5:00PM due to a hardware problem.  A spare computer was installed with the latest operating system loaded on it.  Everything was back to normal at about 10:00PM the same evening.  No hard drives or data were lost.

Tuesday, February 25, 2003

  • Due to some complaints about the network performance between the Aero Building and NEB, we are now monitoring the network 24 hours a day to try and isolate the problem.

Sunday, February 23, 2003

  • Due to the weekend storms and some problems with the UF network system, the Aero Building was without network connection for several hours.  Full network and computer functions were restored by 4:00PM on Sunday.

Monday, February 17, 2003

  • Track-It! is now completely online for faculty and staff.  Track-It! is a database for reporting problems to the Tech Support Team.  The URL for this is http://www.mae.ufl.edu/support.  If you have not received a login name and password, please contact us at tech@mae.ufl.edu and we will set one up for you. 

Monday, January 27th, 2003

  • Tech Support web placed on-line.  FAQ page has lots of information related to Tech Support.

Tuesday, January 28th, 2003

  • Downloads made available online.  We will try to keep the latest Service Packs and software updates on this page for you to download.  License numbers will not be made available through this webpage since it is accessible by anyone.
 

Last modified: 02/15/2006 03:28 PM .